A deposit of 50% of the rental amount must be received by villa within five (5) working days after the relevant invoice and payment instructions have been sent. If a deposit is not received within due time, the booking will be cancelled.

The reservation to be confirmed when the deposit is received by the villa.

The remaining due balance should be settle prior arrival at the villa (at 30 days for Low season, 45 days in High Season and 61 days in Peak Season booking (or 60 days in the case of Christmas/New Years bookings).

All payments must be made in US Dollars. Payments can be made by Bank transfer or Credit card. We provided credit card facility but only accept Visa & Master Card. A payment by credit card is subject to 3% from the total transaction value due to Bank card machine administration fee.

In the case of last minute bookings, where is it impractical or very difficult for the hirer to make a deposit by TT, we will accept cash (2003 or newer, unmarked USD banknotes – F series or newer bill only) on arrival.

Payments by Traveller's Cheques, other currencies or personal cheques, will not be accepted.

Notice of cancellation must be received by villa in writing by fax or email at least 30 days prior to arrival for Low Season, 45 days prior to arrival for High Season and 60 days for Peak Season bookings.

If the reservation is cancelled 61 days or more prior to arrival (91 days for Christmas/ New Year bookings), deposits will be refunded in full less 25% of the total booking value. Please note that if multiple villas are booked, a cancellation fee will be applied for each individual villa.

In the event a reservation is cancelled less than 61 days prior to arrival the deposit will be forfeited or non refundable.

Normal bookings are for vacation purposes and special permissions must be obtained for functions where the number of people in attendance exceeds 150% of the capacity of the villa. Also clients should be aware that these are private villas located in residential neighborhoods and, as such, not all functions or events can necessarily be accommodated. Much depends on the vagaries of the neighborhood's residents.

If you are planning to hold an event such as a wedding or any large congregation of people at your villa it would be best to bring this to villa owner attention as soon as possible.

Please be aware that normally the Villa will not accept a booking involving a function without prior confirmation that a function coordinator has been employed. The villa can recommend a suitable coordinator where required.

The villa management have rules governing villa usage for events and parties and a surcharge of up to the equivalent of a night's rental price is applicable, in addition to a local community (‘Banjar') fee.

The Villa will not accept responsibility for any injury, sickness, loss, damage, additional expense or inconvenience, directly or indirectly caused by or arising out of the use of the property, plumbing, gas, electrical or otherwise, and exceptional weather conditions. Further, no responsibility is accepted for the personal belongings, car, and its contents of the hirer or any member of the party during the holiday.

All clients will be asked to sign a Waiver of Liability and a credit card authorization form, which will allow the Villa to charge the card for damages and any additional charges that the clients incur whilst at the villa.

Be aware that security deposits are required for some villas. If required, a deposit will be requested by the villa manager on arrival and will be refunded in full on the day of departure, unless damages/repairs need to be performed, in which case refunds will be made, less the cost of damages.