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Chandra Luxury Villas - Term and Conditions
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These terms and conditions apply to all reservations and use of Chandra Bali Villas.
In making a reservation with Chandra, guests accept and agree to these terms and conditions.
- Reservations are confirmed only upon receipt by Chandra of the advised deposit amount. The deposit can be paid by credit card or EFT. Any bank charges for EFT transactions are to be covered by the guest.
- All rates are quoted in US dollars per night and are subject to a 21% government tax and service surcharge. The rates apply for single or double occupancy.
- Maximum capacity is two people per bedroom. No events or functions may be held at Chandra without prior approval. Limits on the total number of people that may attend any such event apply.
- A minimum stay of 7 nights applies to all reservations during high and peak seasons.
- Once confirmed, cancellation of a reservation will result in forfeiture of the deposit. Cancellations less than 30 days before arrival for reservations during high and peak seasons will result in forfeiture of 100% of the total reservation cost.
- Check-in time is 3:00pm and check-out time is 11:00am. Early check-in and late check-out is available on request at half the quoted daily rate. Check out after 8:00pm will be charged as an additional night's stay.
- Guests' behaviour must be considerate of the amenity of other guests. Chandra reserves the right to require any guest to leave the premises on request despite having a confirmed reservation if their behavior is considered inappropriate.
- Guests are responsible for any damage caused by them during their stay, fair wear and tear accepted. All guests are required to sign a credit card authorization form at check-in to cover the cost of any damages caused by them during their stay.
- Chandra does not accept responsibility for any loss of property or for any injury or illness experienced by a guest during their stay. All guests are required to sign a waiver of liability form confirming same at check in.
- Chandra strongly recommends guests purchase comprehensive travel insurance after their reservation has been confirmed to cover against illness, injury, loss of property, theft, cancellation and so on.
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